As a former BBC radio presenter my hearing has always been important to me, which is why my hearing loss was not obvious to me at first.

I was convinced that my husband was mumbling, my daughter’s diction had disintegrated and that the television needed to be turned up louder because the sound quality on new televisions was obviously not as good as on the old ones.

However, after some persuasion from my family a home visit was arranged with Broom Reid & Harris. Experts there identified some hearing loss, and I was fitted with a hearing aid.

All of a sudden I could hear the birdsong and the falling rain, and I could tell that my husband was not mumbling and that my daughter’s diction was perfect! They have noticed a great difference, and I am no longer accusing my husband of muttering through his beard.

My loss of hearing was so gradual that it was a surprise to have it confirmed.

My new hearing aid has made all the difference, and the staff at Broom Reid & Harris were very pleasant, patient and helpful indeed.

Margaret Mulhern