I am writing as I just wanted you to know how much your continued help down the years has changed my life. The hearing improvements I have gained as a result of your continued outstanding service have been so dramatic that the quality of both my personal and work life have reached levels I could not believe possible.

Over the last five to ten years since I have been visiting you, I have always been acutely aware that I would not have received this service anywhere else. Quite frankly the level of knowledge you demonstrate combined with you persistant determination and passion to provide the best hearing improvements possible always amaze me. I will be forever grateful for all the time and help you have given down the years and hope to see you in Exeter for many years to come.

Guy Newton

Hearing is one of your most important senses, and as such it's very personal to you. It not only affects you but everyone that comes into contact with you. So it's absolutely crucial you get the best out of it.

Going private for your hearing care provides you with a great many benefits that helps you take your hearing further. It includes choice of technology, choice of style and choice of support.

My family have been attending Broom Reid & Harris for many years for their various hearing problems. Hearing defects can be comlicated and each person will have different needs.

Recently, because of an ear operation, I needed more help with a hearing aid than perhaps is usually required. I can only give praise for the care and detailed attention which I was given. After several visits, with time in between to "try out" the aid, I am now very happy with the result. Also, I know, that if I have problem in the  future I can go back to Broom Reid & Harris and get it put right. Aftercare is most important and can always be relied on at Broom Reid & Harris.

I have nothing but praise, both for the success for the hearing aid, and for the pleasant and dedicated attention from the staff.

J.Eakin, Exmouth.

September 2009

'I have noticed much more difficulty with hearing high frequency pitches and consonants, as the years have gone by, due to an asymmetrical hearing loss; resulting in a particular problem hearing conversations in busy or noisy environments.

The team at Broom Reid & Harris have been very helpful. They identified a new type of hearing aid which is ideal for people in my position. It sits in the ear, but does not go into the ear canal, and it magnifies the sounds I can’t hear to the right level without blocking out those that I can.

I am involved in a lot of local organisations and my new aid means that I can hear conversations without straining – it has made a big difference.

A lot of people put up with bad hearing because they think it is something that just happens, especially as you get older. My advice would be to have a hearing test and, if you need a hearing aid, to be prepared to wear it – it makes all the difference to your quality of life.

Valerie Bacon